Maintenance Plans – Clever Care Remote Monitoring

Clever Care Remote Monitoring and Maintenance Plans

Welcome to the Future!

 

Managed services were once typically available exclusively to large corporations with huge IT budgets. Now, with our innovative and lightweight software platform, we can offer Managed Services and Maintenance Plans to Small Businesses, Small Office, Home Office (SOHO) and residential users at a cost that is not only predictable but also affordable. Welcome to Clever Care Managed Services and Maintenance Plans!

Remote Monitoring and Maintenance

computer tower icon for maintenance plansOur Clever Care Remote Monitoring and Maintenance application runs quietly behind the scenes on your system and automatically alerts us to critical issues on your Windows computer. This allows us to quickly respond to issues, should they occur. Remedial actions can be sent out from our office remotely, via remote support session, or in person. Our Maintenance Plans give you peace of mind.

By utilizing our proprietary software we can dramatically reduce loss due to downtime by allowing for the early detection and remediation of issues. Our clients have found that our proactive services approach has provided them with considerable benefits, high return on their IT investment, and a value for the cost.

Most notable benefits include:

  • Reduced repair cost
  • Reduced downtime due to unforeseen issues
  • Improved productivity (stable and reliable systems)
  • Knowledgeable IT support
  • Predictable, affordable costs
  • Increased profitability and growth
  • Access to Quick Support (instantly request support through our software application)
  • Manual check on systems via remote connection at least once per month (Business Clients)

Here are some of the key metrics that our real time monitoring system tracks and reports:

  • Hard Drive Failures, Fragmentation, and SMART errors
  • Application Crashes
  • Blue Screens of Death
  • Low Disk Space
  • Antivirus Status and Outbreak Management
  • Firewall Status
  • Device Issues

Clever Care Maintenance Plan Pricing Options

Silver Level Plan for maintenance plansSilver Level Plan

Our entry level Clever Care package. This plan includes the basics needed to keep an eye on the health of your computer. It includes the following:

  • Monitoring for Hardware and Application Issues
  • Windows Update Management
  • Automatic 3rd Party Software Updates (Java, Flash, Reader, and many others)
  • Automatic Technician Alerting

$5.00 MONTHLY PER COMPUTER

Gold Plan for maintenance plansGold Level Plan

Our middle of the road plan, ideal for residential customers. This plan includes several additional benefits over the Silver level.  Benefits of this plan include:

  • Monitoring for Hardware and Application Issues
  • Windows Update Management
  • Automatic 3rd Party Software Updates (Java, Flash, Reader, and many others)
  • Automatic Technician Alerting of Issues
  • Managed Anti-Virus
  • Free Yearly Maintenance ($99 value)
  • 25% Discount on Hourly Rates (in-shop, on-site, or remote support)

$10.00 MONTHLY PER COMPUTER

Platinum badge for maintenance plansPlatinum Level Plan

The ultimate care package for your computer. The perfect solution for our clients that want peace of mind knowing their computer is always taken care of. This benefits of this plan are:

  • Monitoring for Hardware and Application Issues
  • Windows Update Management
  • Automatic 3rd Party Software Updates (Java, Flash, Reader, and many others)
  • Automatic Technician Alerting of Issues
  • Managed Anti-Virus
  • Free Bi-Yearly Comprehensive Maintenance ($200 value)
  • 50% Discount on Hourly Rates (in-shop, on-site, or remote support)
  • Priority Support – When Issues Need to be Addressed Immediately

$20.00 MONTHLY PER COMPUTER

The difference between our plans

Clever Care Managed Anti-Virus!

virus shield iconAre you tired of your current antivirus not working like it promised, or the Anti-Virus company wants to charge you to have them to remove a virus that their product didn’t catch? We hear this a lot. We offer a fully managed antivirus package that just works, plain and simple. If you have a current, active subscription and get infected, we’ll take care of it. Most aintivirus companies only offer remote service, so if they can’t connect to your computer, they can’t fix the issue. If we can’t connect, we simply schedule an on-site appointment at your convenience. It’s that easy!

Our Managed Anti-Virus package includes:

    • Fully Managed Proprietary Antivirus Software powered by a dual engine scanner for twice the virus and malware cleaning power, with no extra resource requirements along with Free Virus Removals *
    • Proactive removal of potentially unwanted programs (PUPs) that takeover your computer, change your homepages and search engines and slow down your computer
    • Solutions that help keep you safe from:
      • Viruses
      • Malware
      • Phishing Attacks (email)
      • Data Theft
      • Downtime
    • Optional DNS settings to block unwanted or inappropriate websites (at no additional charge)
    • Discounted hourly rate for on-site service for computers that are part of the program.
    • Web Protection
      • Web Security: A Proactive approach designed to help protect users from accidentally visiting malicious sites, including those that serve up malware, phishing, proxies, spyware, adware, botnets etc.

*Certain terms and restrictions apply to the unlimited virus removals. Please contact Clever Technology with any questions.

$8.25 MONTHLY PER COMPUTER